Can’t migrate to new 1Password Vault

Mythdog
Mythdog
Community Member
in iOS

iPhone 8Plus. IOS14.8. I added the “existing account.” Then filled in secret key and master password. Turned off all ad blockers. Tried to scan QR code 5 times, but was given less than 5 seconds and couldn’t do it. How can I migrate all accounts?
KB

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    @Mythdog:

    Tried to scan QR code 5 times, but was given less than 5 seconds and couldn’t do it.

    Can you please elaborate on this? What do you mean by 5 seconds?

  • Mythdog
    Mythdog
    Community Member

    I printed my Energency Kit so that I could scan the code. When I hit the “scan code” button, the scanner came on and then off before I could even center the code. I tried 7 times.

  • Mythdog
    Mythdog
    Community Member

    I had already entered all of the other information (email, secret key, master password), but I wasn’t allowed to go to the next step. Shouldn’t that have been enough?

  • Mythdog
    Mythdog
    Community Member

    I added the new account, filled in all Secret Key information and typed in my Master Password I did NOT get the button, choice to Migrate my data. Instead, I got the choice to Change Your Password or Sign Out.

  • ag_ana
    ag_ana
    1Password Alumni

    @Mythdog:

    I did NOT get the button, choice to Migrate my data

    Where is your data currently stored?

This discussion has been closed.