Firefox classic extension on Mac doesn't work anymore
Hi.
I'm on MacOS Big Sur 11.6 and using Firefox 93.0 as browser. A few weeks ago my 1Password classic extension (4.7.5.90 at the moment) stopped working. The 1Password symbol keeps blinking between normal and greyed-out.
When i try to use the shortcut to fill a username and password in the browser, the 1Password-App (7.9 at the moment, installed from the App Store) asks me to install the already installed browser extension.
In the meantime i tried the new Firefox extension, but i didn't became happy with it. Is the Firefox classic extension already deprecated, so that it doesn't work with the recent Firefox anymore?
I would be thankful for any help!
1Password Version: 7.9
Extension Version: 4.7.5.90
OS Version: MacOS Big Sur 11.6
Comments
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The 1Password classic extension is still supported. It sounds like we may have to re-establish communication between 1Password and Firefox after some recent update. If you try the following steps, does it change the responsiveness of the classic extension?
- Quit 1Password completely by clicking the 1Password menu beside the logo and choosing Quit 1Password Completely
- Quit your browser.
- Open and unlock 1Password.
- Open your browser and test again to see if the issue is resolved.
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It works again! I'm so happy! Thank you very much! :)
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Glad we were able to guide you back to calm seas! :+1:
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