2FA not syncing between Windows and iOS

Nipeno
Nipeno
Community Member
in Desktop betas (Mac, Windows, and Linux)

2FA is not synchronized between platforms.

1Password Version: 8.4.0
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • Craig.Pearlman_1P
    Craig.Pearlman_1P
    1Password Alumni

    Hi @Nipeno, can you let us know what version of Windows you're running and the iOS system and app versions? Thanks.

  • 7h31ll3g4l
    7h31ll3g4l
    Community Member

    don't worry this last beta is not good and very badly made even sii mac and iOS synchronizes :(

  • ag_ana
    ag_ana
    1Password Alumni

    @7h31ll3g4l:

    Sorry to hear about this. Can you please clarify what you mean by "even sii mac and iOS synchronizes"?

  • 7h31ll3g4l
    7h31ll3g4l
    Community Member

    @ag_ana
    the two-factor password is not synchronized on the various devices I create both a bug because it has always worked in all beta of 1passord 8

  • PeterG_1P
    PeterG_1P

    Hello @7h31ll3g4l, I'm sorry to learn of this issue. Can you check whether the system time is consistent between your devices? 2FA synchronization issues can often arise if the time isn't the same.

    Here's a website to provide a reference: https://time.is/

    I hope this helps, but if not, we're happy to investigate further for you!

This discussion has been closed.