1password safari edit extension not opening login entry on ipad with bluetooth keyboard connected

phil627
phil627
Community Member
in iOS

I am on ipad ios15.02 using safari. When i open 1password via extension and hit Edit button to modify a login entry, the entry will not open up. I just get a new blank tab. If i disconnected my bluetooth keyboard, and try again the login entry opens up as expected after i get the “open up in 1password question”. Why does it not work when my bluetooth keyboard is connected to ipad ?

1Password Version: Latest
Extension Version: Latest
OS Version: Ios 15.02

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @phil627!

    We will be happy to help you with this. I noticed that you already sent us this question via email. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: PJN-36415-995

This discussion has been closed.