My son adds a password to his vault on his iPad (signed in) but won't synch to all devices.

I am on a 1Password Families account synching through 1Password (not Dropbox, etc). My son has a vault in that account. If I add a password to my son's vault on my Mac, it synchs and shows up on his iPad. But if he adds a password to his vault on his iPad, it won't synch to other devices. It only synchs one-way. He can receive passwords added to his vault on other devices but if he adds a password on his iPad, it's stuck there and won't synch across other devices using the same account. We've tried signing in/out on all devices, restarting devices but the problem remains.


1Password Version: 7.9
Extension Version: Not Provided
OS Version: iPadOS 14.7.1
Referrer: forum-search:1Password Families: my son adds a password to his vault on iPad but it doesn't synch to all devices.

Comments

  • ag_anaag_ana

    Team Member

    Hi @BDL333!

    Is it possible that he might have an additional vault on the iPad, named "Primary"?

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