Can't open 1Password on the Mac anymore

notam
notam
Community Member
in Mac

Hi,
I don't have access to 1Password on my Mac anymore. After the update program failed twice ( I think to 7.9), the app won't start anymore. In the Finder, the app doesn't show icon anymore, and the following Error is presented:
"You do not have permission to open the application '1Password 7'. Contact your computer or network administrator for assistance".

I am logged-id as an Admin.

Can anyone help me?
Thanks,
Manuel

The following report is produced:

Process: 1Password 7 [1742]
Path: /Applications/1Password 7.app/Contents/MacOS/1Password 7
Identifier: 1Password 7
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password 7 [1742]
User ID: 501

Date/Time: 2021-10-19 17:09:08.231 +0200
OS Version: macOS 11.6 (20G165)
Report Version: 12
Anonymous UUID: 88B103CC-6D19-CD9B-1B33-2919129D2FA7

Time Awake Since Boot: 1400 seconds

System Integrity Protection: enabled

Crashed Thread: Unknown

Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):
-->
mapped file 10468f000-104a23000 [ 3664K] r-x/r-x SM=COW Object_id=b6186723

Backtrace not available

Unknown thread crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffeeb570c08
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000105a07000 rfl: 0x0000000000000200 cr2: 0x0000000000000000

Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0

Unknown thread instruction stream not available.

Unknown thread last branch register state not available.

Binary images description not available

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
Writable regions: Total=8416K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8416K(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
VM_ALLOCATE 8K 2
VM_ALLOCATE (reserved) 252K 4 reserved VM address space (unallocated)
mapped file 5940K 7
=========== ======= =======
TOTAL 70.1M 15
TOTAL, minus reserved VM space 69.8M 15

Model: iMac19,2, BootROM 1554.140.20.0.0, 6 processors, 6-Core Intel Core i5, 3 GHz, 16 GB, SMC 2.47f3
Graphics: kHW_AMDRadeonPro560XItem, Radeon Pro 560X, spdisplays_pcie_device, 4 GB
Memory Module: BANK 0/ChannelA-DIMM0, 8 GB, DDR4, 2667 MHz, Micron, 8ATF1G64HZ-2G6E3
Memory Module: BANK 2/ChannelB-DIMM0, 8 GB, DDR4, 2667 MHz, Micron, 8ATF1G64HZ-2G6E3
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Aug 10 2021 19:55:28 version 9.30.444.18.32.5.71 FWID 01-93db3422
Bluetooth: Version 8.0.5d7, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: iPhone, Ethernet, en8
USB Device: USB 3.1 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB Receiver
USB Device: iPhone
USB Device: ASM235
Thunderbolt Bus: iMac, Apple Inc., 47.5

1Password Version: 7.X
Extension Version: Not Provided
OS Version: macOS 11.6

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