Some fields are not syncing to iOS

Torqueville
Torqueville
Community Member
in Desktop betas (Mac, Windows, and Linux)

Hi,
I've added some new fields in one entry on my Mac but the fields and notes are not syncing to iOS.
Is this a known bug?

1Password Version: 8.4.0
Extension Version: Not Provided
OS Version: macOS 11.6

Comments

  • PeterG_1P
    PeterG_1P

    Hi @Torqueville, this is not a known bug AFAIK. Our specialists would be happy to look into it for you, though!

    If you'd like us to take that step, send a quick message to support+mac@1password.com (and make sure to include a link to this discussion, so we understand that you are you.) Over there, we can investigate what might be causing this strange inconsistency. Thanks for letting us know about it!

  • Torqueville
    Torqueville
    Community Member
    edited October 2021

    Hi @PeterG_1P
    I'll send an email later. As per screenshot, on my Mac I've added a new text field and this one is not getting synced to iOS.

    Edit: And I just realized that if I only add a text value, without first creating a new section --> No Sync
    Creating a new section then adding a text value to this section --> OK Sync.

  • K.J._1P
    K.J._1P

    @Torqueville Thanks for that additional information! There is a known bug that 1Password 7 does not allow editing the default sections in a template, but 1Password 8 does. If fields are added to the default section, they will not show in 1Password 7.

    Thanks for reporting the issue and I'm glad you found a workaround!

  • K.J._1P
    K.J._1P

    @Torqueville Apologies. My previous answer was somewhat incorrect.

    This appears to be a bug in the current version of 1Password 7 for iOS and will be fixed in the next release. Cheers!

This discussion has been closed.