iOS/iPadOS apps not in sync with 1Pass Online/Browser Extensions

JohnnyFJohnsson
JohnnyFJohnsson
Community Member
in iOS

Hi,

I created a new login earlier today and now noticed thatnot all login details are synced to my iPhone and iPad.

Weirdly enough, the Safari extension on my iPad and my iPhone show the info as in 1Password Online, so complete.

What could be causing this?

Thanks for your help in advance.

Johnny

1Password Version: 7.9
Extension Version: Not Provided
OS Version: iOS/iPadOS 15.0.2

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @JohnnyFJohnsson:

    Thanks for letting us know about this! Our developers have discovered and fixed an issue where some fields were hidden on iOS when they were created in a certain way using 1Password 8. If you think you created those fields using 1Password 8, the next update to 1Password for iOS should fix this issue.

    Jack

  • Jack.P_1P
    Jack.P_1P

    Just as an update, I've checked internally, and version 7.9.1 of 1Password for iOS has the fix included for this, and should be available in the App Store shortly as an update, if it's not already visible for you.

    Jack

  • JohnnyFJohnsson
    JohnnyFJohnsson
    Community Member

    Hi @jack.platten thanks for your quick reply. I can confirm that with 7.9.1 the girls are now visible both on my iPad and iPhone. Thanks :)

  • Jack.P_1P
    Jack.P_1P

    You are very welcome @JohnnyFJohnsson! :smile:

This discussion has been closed.