macOS Edge browser extension frequently "disconnects" from 1Password Desktop

brendanc
brendanc
Community Member
edited November 2021 in 1Password in the Browser

As the title states, I'm having issues with the Edge browser extension on macOS -- when it works, it works great. When it doesn't, boy howdy is it frustrating!

When it disconnects/gets out of sync, 1Password desktop does not recognize that the browser extension is even installed. Usually restarting Edge fixes it but... really?

Is there any way you can add a re-sync button or something to reset the connection to the desktop app? It doesn't stay connected reliably, but restarting the browser to fix is a kludge at best.

1Password Version: 7.9.1
Extension Version: 2.1.3
OS Version: macOS monterey

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @brendanc!

    When it disconnects/gets out of sync, 1Password desktop does not recognize that the browser extension is even installed.

    Can you please post a screenshot of this the next time it happens?

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