Security Key prompt?

mfisher911
mfisher911
Community Member
in Desktop betas (Mac, Windows, and Linux)

I have "80400049, on NIGHTLY channel". I restarted 1Password and was prompted for my security key (message about changes not being saved). I inserted it and tapped the button but this did not satisfy 1Password. I changed to pick the Authenticator App option and the screen disappeared before I could locate and enter a PIN.

1Password Version: 8.4.0
Extension Version: 2.1.4
OS Version: Version 12.1 Beta (21C5031d)
Referrer: forum-search:security key

Comments

  • PeterG_1P
    PeterG_1P

    Hi @mfisher911, very sorry to hear about this. Just to check: have you since been able to log in? Or does the authentication screen keep disappearing on you?

    If this issue persists, do send us a short email (with a link to this discussion) to support@1Password.com and we'll be happy to figure out the nature of the problem and fix it up so everything's working properly for you. Many thanks!

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