While 1Password app is open 1Password for Safari.app won't recognize it

superuser_22
superuser_22
Community Member
in Desktop betas (Mac, Windows, and Linux)

Here is a screencast demonstrating the issue that happens time to time.
https://www.loom.com/share/c6ff6ab606a74c27b3e09b28a164cbf5
On the video you can see that 1Password app is unlocked but 1Password for Safari badge in Safari show that it's locked and I can't use automatic fill in feature. And can't unlock it. Even if I quite main 1Password app and open it again it won't work.
To resolve the issue I need to turn off and back on 1Password for Safari extension or restart Safari.

Unfortunately I can't track what actually leads to this issue. It just happens 1-2 times a day. Maybe putting Mac to sleep might cause this somehow.

1Password Version: 80400045, on BETA channel
Extension Version: 2.1.4
OS Version: 12.0.1

Comments

  • Nhat_Nguyen
    Nhat_Nguyen

    Hello @superuser_22,

    Thank you for reaching out. Let us continue via the email you sent to our support page and update the results here after.

    ref: FDG-39675-952

This discussion has been closed.