Upgrading from 7 to 8

Maybe those questions are dumb, but quick googling gave me no answers. I had 1Password 7 installed and logged in and I wanted to get 1p v8
1. Why update to v8 was not shown inside the v7 app?
2. Why during installation of v8 over v7 you delete v7 and then make me to retype all those secret key and server address?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • Hi @Ohytos:

    Thanks for asking! The short version as to why you had to reenter your information: 1Password 8 is an entirely new application with an entirely new database format.

    Jack

  • Hi @Jack.Platten,

    Which begs the questions ... are those the only upgrade requirements ...secret key, server address and what about this new database format? Not sure about server address. I don't recall having to use that before. A new database format concerns me about the safety of my vault. How is it protected if the update goes belly up?

  • PeterG_1PPeterG_1P

    Team Member
    edited November 23

    Hi @BobArch2, these are great questions. I'm happy to help!

    are those the only upgrade requirements

    There are basically two things you need to upgrade to 1Password 8:

    1. A device that can run it. This shouldn't be an issue for most people, but you can find the system requirements here if you need them: https://support.1password.com/system-requirements/)
    2. A 1Password membership 👍

    If those are in place, you're good to go!

    Not sure about server address. I don't recall having to use that before.

    Sure, to clear this up: this is also sometimes called the sign-in address.

    For most people, the sign-in address (which you have if you have a membership) is https://my.1Password.com. Folks who sign up as part of a business may have one that's specific to their organization, like awesomecompany.1Password.com but if you have signed up for 1Password solo, the my.1Password address should work for you.

    A new database format concerns me about the safety of my vault. How is it protected if the update goes belly up?

    A very reasonable concern. There are a couple ways your data is protected in this case:

    1. 1Password's servers safeguard a reference copy of your encrypted database. That means that, as long as you have your Emergency Kit, you will always have access to your 1Password data. Even if your upgrade went really wrong (or heck, even if you threw your device in a lake), you still wouldn't lose your data because it doesn't depend on the integrity of that one file on your device.

    2. Second, 1Password creates a local database on any device where you have logged into the 1Password app. That local database is the thing that could get messed up if something went wrong with an upgrade, but as I mentioned 1Password's servers can help you out there. To add to that, the 1Password app creates a local database on any other devices where you've installed 1Password and logged in too. So if you are using 1Password on a desktop, a laptop, and a mobile phone, you have 4 available copies of your data:

    • The one in our servers,
    • and one on each of your devices.

    We understand that your data is important, so building redundancy into the design of the app - and building a system to sync that data between devices, so it's the same everywhere - is something we're pretty proud of.

    I hope this sheds some light on how we handle those questions - and should you choose to upgrade, feel free to let me know if you'd like a hand with anything! 😃

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