1PW does not start when clicking on the app icon. Weird error message...

The message window says. The App "1Password 7.app" ist not open any more. Well, this I know. :-)

I can open 1PW via the Browser Icon.! Lucky me!

Comments

  • ag_anaag_ana

    Team Member

    Hi @swfischer!

    I would like to ask you to generate a diagnostics report from your Mac and email it to us to [email protected], so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • Hi, the problem disappeared somehow. I was able to start the app via the browser and installed the beta update. Seems that the problem is solved. Do you want the diagnostics report anyway?

    Regards,
    Stefan

  • ag_anaag_ana

    Team Member

    @swfischer:

    At this point I don't think it's required anymore. But please do send one should this happen again at any time in the future!

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