1PW does not start when clicking on the app icon. Weird error message...

swfischer
swfischer
Community Member
in Mac

The message window says. The App "1Password 7.app" ist not open any more. Well, this I know. :-)

I can open 1PW via the Browser Icon.! Lucky me!

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @swfischer!

    I would like to ask you to generate a diagnostics report from your Mac and email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • swfischer
    swfischer
    Community Member

    Hi, the problem disappeared somehow. I was able to start the app via the browser and installed the beta update. Seems that the problem is solved. Do you want the diagnostics report anyway?

    Regards,
    Stefan

  • ag_ana
    ag_ana
    1Password Alumni

    @swfischer:

    At this point I don't think it's required anymore. But please do send one should this happen again at any time in the future!

This discussion has been closed.