1Password taking over active Apps after (1Password) login timeout
Today 1Password took over the entire screen multiple times, prompting me to type my master password because a 10 minute timeout expired, even though I was not using any 1Password functionality at that time!
v8 should get better; not worse... :cry: (the curse of running Nightly?)
1Password Version: 80500012 (Nightly)
Extension Version: 2.1.4 (Firefox)
OS Version: macOS 11.6.1
Comments
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Hi @XIII, I'm sorry to learn of this. Can you tell me a little more? I haven't witnessed this before but would especially like to address anything with 1Password taking over focus inappropriately, if this is the case. Feel free to reply here or at support@1Password.com, we'll be happy to talk further! Any screenshots or anything else you can share will of course be helpful.
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Haven’t found any pattern yet, so not much more to tell?
1Password pops up several times per day (but not every 10 minutes), becoming the active App and telling me I need to enter my password because the 10 minute timer elapsed.
In none of those cases I was using 1Password functionality.
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Today it happened only once in the morning (9:00-12:00 interval).
Completely random (it seems).
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The next time this happens can you please note the time and then send us a diagnostic report? I'm hoping something in the report will let us know what happened at the noted time.
- Open 1Password > Preferences > Advanced and select Send Diagnostics
- Attach the diagnostics file from your downloads folder to an email message addressed to
support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/125206/1password-taking-over-active-apps-after-1password-login-timeout
- Your forum username:
XIII - The time you noted the problem occurred
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Ben
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