1Password taking over active Apps after (1Password) login timeout

Today 1Password took over the entire screen multiple times, prompting me to type my master password because a 10 minute timeout expired, even though I was not using any 1Password functionality at that time!

v8 should get better; not worse... :cry: (the curse of running Nightly?)


1Password Version: 80500012 (Nightly)
Extension Version: 2.1.4 (Firefox)
OS Version: macOS 11.6.1

Comments

  • PeterG_1PPeterG_1P

    Team Member
    edited November 24

    Hi @XIII, I'm sorry to learn of this. Can you tell me a little more? I haven't witnessed this before but would especially like to address anything with 1Password taking over focus inappropriately, if this is the case. Feel free to reply here or at [email protected], we'll be happy to talk further! Any screenshots or anything else you can share will of course be helpful.

  • Haven’t found any pattern yet, so not much more to tell?

    1Password pops up several times per day (but not every 10 minutes), becoming the active App and telling me I need to enter my password because the 10 minute timer elapsed.

    In none of those cases I was using 1Password functionality.

  • Today it happened only once in the morning (9:00-12:00 interval).

    Completely random (it seems).

  • BenBen AWS Team

    Team Member

    @XIII

    The next time this happens can you please note the time and then send us a diagnostic report? I'm hoping something in the report will let us know what happened at the noted time.

    • Open 1Password > Preferences > Advanced and select Send Diagnostics
    • Attach the diagnostics file from your downloads folder to an email message addressed to [email protected].

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    Ben

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file