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Saving an updated password saves to the cloud OK, but the Windows apps does not update

Community Member

I changed a Twitter password, and then it didn't show up in the app, but it was fine in the cloud. I found this very odd, hadn't seen this before.

1Password Version: 7.9.828
Extension Version: Not Provided
OS Version: Win10


  • Peter_WangPeter_Wang
    Community Member

    Yes... it's repeatable. My Win10 apps is not synching. Even killing the task and restarting does not force a synch.

  • Peter_WangPeter_Wang
    Community Member

    I uninstalled, and somehow got a v8 installer (earlier I was given a v7 installer) and v8 is OK.

  • Hey @Peter_Wang, this doesn't sound right at all. I'm pleased to hear that updating to 1Password 8 got things working again, but if you encounter any further issues please let us know and we'll be happy to pick things up on a 1:1 basis to see what's going on. :+1:

This discussion has been closed.