1Password Chrome was locked after installing Kaspersky Sercurity

Grow
Grow
Community Member
in Browsers (Edge, Chrome, Firefox, etc.)

The Desktop app still works. What I did is just change the password of 1Password and install Kaspersky.

1Password Version: Not Provided
Extension Version: 2.1.8
OS Version: Windows 11

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Grow!

    I think the account locked because you changed your password, rather than because you installed Kaspersky. Are you able to unlock it again by entering your new credentials?

  • Grow
    Grow
    Community Member

    Yes it works. Sorry.

  • ag_ana
    ag_ana
    1Password Alumni

    No worries at all! I am glad that it is working now :)

  • Grow
    Grow
    Community Member

    Hi. Just to update that it seems that Kaspersky blocked 1Password to create a new login.

    IT said: "Protecting data input from the keyboard is on"

  • ag_ana
    ag_ana
    1Password Alumni

    @Grow:

    Indeed, it looks like Kaspersky is interfering with the 1Password inline menu. Are you able to fill that form if you click on the 1Password browser extension button next to your browser URL bar, and click on Autofill from there instead?

This discussion has been closed.