can not login at websites after changing pw into new one in 1pw

Casper79
Casper79
Community Member
in Families

I have been using simple passwords all my life for a lot of different websites. Now I want to change them, one by one, into more complicated, automatic generated passwords by 1password. So I log into 1password, go in the vault to the specific website I want to change the password from. I click on the grey key on the right and right away a new, complicated password shows up! I save it and I log out from 1password. Then, when I test it on the specific website and let 1password fill in the username and password, I can not log in because it says username/password is incorrect. So when I choose to reveal password, I do see the new, complicated password so it did go through but it does not work. I have tried with a lot of websites and I keep getting the same problem and it drives me insane!!!!! So please help me on this one. Thank you!!!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • [Deleted User]
    [Deleted User]
    Community Member

    @Casper79 1Password can't "change" a website password, it can help you generate a new one that it will store for you in your vault.

    To really change a password on a website, it generally involves login into your account on this website, go through the password change process, type your old password and type the new one you will have generated with 1Password.

    If you have modified many passwords in 1Password already, don't worry as any entry you have in your 1Password vault has a "password history", helps if you make a mistake.

    I'll let the AgileBits staff explain this to you in more detail (I'm on a mobile phone).

  • Casper79
    Casper79
    Community Member

    Wow thank you so much for your prompt reply! I will try it right away. Have a good day.

  • Jack.P_1P
    Jack.P_1P

    Hi @Casper79:

    Glad to hear you're wanting to strengthen your passwords! @J.M touched on exactly what I would have suggested (thanks for the assist! :smile:). As mentioned, 1Password does not change any passwords for you. However, 1Password in the browser can help you with creating new passwords, as described here: Use the password generator to change and strengthen your passwords

    Let me know if you run into any troubles along the way and I'd be happy to help!

    Jack

  • Casper79
    Casper79
    Community Member

    Hi Jack,
    Thanx so much for your reply! If there are any questions left, I will let you know.

    Kind regards,
    Casper

  • Jack.P_1P
    Jack.P_1P

    You're very welcome @Casper79! :smile:

This discussion has been closed.