2FA autofill is not working for pcloud.com when logging in

masuk1304

When logging into pcloud.com after ID and Password - the 2FA is not getting autofilled.
Browser - Safari

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1Password Version: 7.9.2
Extension Version: 7.9.2
OS Version: macOS 12.1
Referrer: forum-search:2FA not getting filled automatically for pCloud website

masuk1304

ag_yaron

Hey @masuk1304 ,

Can you please test it on a different browser:
1. Open any other browser you'd like (Chrome/Firefox/Edge/Brave etc...).
2. Install 1Password in it if it is not already installed: https://support.1password.com/getting-started-browser/
3. Test autofilling on this website and see if it works on the 2FA field as well.

In case it didn't autofill the 2FA field, right-click inside the 2FA field and select "1Password" -> "Help" -> "Collect page structure".
Send us the file it downloads to support+x@1password.com with a short description of the issue and a link to this discussion here.

masuk1304

Hi @ag_yaron ,
I have sent the page structure as downloaded to the email - "support+x@1password.com" as attachment.

ag_yaron

Thanks @masuk1304 , we'll continue the conversation there :)

ref: MFN-86467-244