3 year 50% discount

johndavidson

Hi. Just to make sure I understand this. If I have an install that needs to transfer over to a subscription for 1password 8 I can get 3 years at 50%. But if I have already subscribed and supported you guys for years I get ... nothing? Is that right?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

ag_ana

Hi @johndavidson!

I would encourage you to reach out to our Sales team directly at sales@1password.com, they will be in the best position to answer any billing and discount questions ;)

After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

youreon2

I would also want to find out - about the pricing - I also pay for the year. - youreon2./ [removed by 1Password staff because it included personal information - this is a public forum]

ag_ana

@youreon2:

I have removed your personal email address from your post for your privacy ;) I encourage you to reach out to our sales team as well, if you have not done so already :+1:

youreon2

No, I have not done so yet. I don't know-how. I had a hard time getting this done.

Jack.P_1P

Hi @youreon2:

Sending an email to sales@1password.com would be your best bet, and they'd be able to answer your billing and discount questions. After sending them an email, if you receive a Support ID that looks like [#ABC-12345-678], post it here, and I'll be able to connect your posts here with your email to us.

Jack

youreon2

I will do that - Thank you - Have a Merry Holidays

ag_ana

Thank you @youreon2! Merry Holidays to you too :)

johndavidson

Logged a ticket with support and got back the ID [#NAC-21147-988]

Ben

Thanks @johndavidson :+1:

Ben

ref: NAC-21147-988