Unable to sign in

Comments

  • sarns
    sarns
    Community Member

    I have the same issue since switching from version 7 to 8 on windows. Master PW works fine on 1password.com, on V7 and iOS.

  • Ben
    Ben

    Hi @sarns,

    I'm sorry to hear you're having trouble signing into 1Password 8 on Windows. To investigate a bit further as to what could be happening here, I'd like to ask you to create a diagnostics report:

    Sending Diagnostics Reports (Windows)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    Ben

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