Cancel personal paid subscription to a already created family plan

Community Member


My brother is on a personal paid plan renewed in November 2021, we decided to upgrade to a family plan.
I've created a trial family plan already.

How can he cancel the actual personal plan and accept the invitation to my family plan?
What happens with the money that he paid for the subscription plan if he cancels it?


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  • Hey @rfrancisco

    It looks like my colleague Amber is in the process of working with you on this via email. To avoid duplicating efforts, I'm going to close this thread, but Amber will be in touch soon. :+1:


This discussion has been closed.