2-stage javascript compiled website not filling with password

arcsector
arcsector
Community Member
in 1Password in the Browser

NOTE: This is 2-stage and not 2FA - explanation follows

Hello 1Password Team,

I've been a long time fan and subscriber, so much so that I became a family subscriber. One of the issues I have been observing is with websites which present the username and password inputs for the login form only after submitting a javascript button action. The username will fill, but the password input will not. The prime example I'm using is Splunk's login: https://www.splunk.com/saml/login?module=nav&redirecturl=https://www.splunk.com/

This is the process for replicating the behavior when logging in on this site:
1. Enter username - observe that the password does not exist on the webpage yet - neither in the GUI nor in the code
2. Click submit
3. Observe the password input now appears with the username filled in

Note in this final step that it doesn't matter whether you filled or manually entered your password in the previous step - the value will not fill further - in addition the data-com-onepassword-filled value populates if you try to fill the password but it doesn't fill it regardless.

Any help would be appreciated.

1Password Version: 7.9.828
Extension Version: 2.1.4
OS Version: Windows 10 v20H2

Comments

  • miles.parker
    miles.parker
    1Password Alumni
    edited January 2022

    I'm sorry to hear you are experiencing issues when autofilling on this website.

    I have tested the Splunk website and can confirm that the password does indeed vanish after it is inserted. I have passed this on to our development team to see where we can make improvements if possible.

    In the meantime to log in on this website you can click on the 1Password icon in your browser toolbar and drag and drop the password into the field.

    I'm sorry that this isn't ideal. I'd like to thank you for your patience and I recommend you stay up to date with the latest version of 1Password which is the best way to get all of the latest features and fixes.

    ref: dev/core/core#1811

  • arcsector
    arcsector
    Community Member

    Understood - thanks Miles, I appreciate it. It's really not a huge deal, I just thought it was a consequence of the 2-stage javascript form, but it's interesting to hear that it actually gets populated and then erased.

    Thanks again!

  • Joy_1P
    Joy_1P
    1Password Alumni

    On behalf of Miles, you are welcome @arcsector! Please let us know if you have any other questions.

  • arcsector
    arcsector
    Community Member

    Looks like this is fixed with the latest 2.3.3 release! Thanks guys!

  • Jack.P_1P
    Jack.P_1P

    Glad to hear @arcsector! Feel free to get in touch if you run into any trouble in the future.

    Jack

This discussion has been closed.