Signing in to CalyxOS. using 1password.com. Scan QR code + masterpass and it spins indefinitely.
Setting up a new phone with CalyxOS. Already have 1password.com. I went to launch 1Password on the new phone (Pixel4). Scanned QR code and entered master password. The application spins indefinitely. It says "Please wait while 1password sets up your account." I have been hitting this issue for 3-4 days :( I've tried over a dozen times. Would love support in getting this setup. I feel like I can't use the device without 1password. Much appreciation for assistance.
Note: when I look at app info I see permissions include: Camera
1Password Version: 7.7.7 Extension Version: Not Provided OS Version: CalyxOS 2.8.0 Referrer: forum-search:https://1password.community/search?Search=calyxos
Sorry to necrobump, but @ag_audrey 1P_Timothy , I found out that this bug happens when an account has a security key enabled and the phone doesn't support it! MicroG does not support u2f/Fido/webauth and therefore the 1password app gets stuck in a loop of trying to access a Google play resource that doesn't exist.
I just figured you guys would like to know this for future reference:
https://github.com/microg/GmsCore/issues/849
Hello @16dd12298 thanks for adding your voice to the conversation!
Was the solution @ag_audrey suggested (temporarily disabling a security key through 1Password.com) useful in your situation? If not, lets continue the conversation in the thread you created: Running 1Password on GrapheneOS (Android 11)
Just my 2 cents here as GrapheneOS / CalyxOS similarities (see https://1password.community/discussion/123223/running-1password-on-grapheneos-android-11). Assuming that you're running CalyxOS with microG support?
Hey @sparrowrad10 and @chrisble, I'm sorry you're having trouble logging in to the Android app. This is surely not how 1Password is supposed to work.
There seems to be an issue where devices running CalyxOS cannot sign into the Android app when the 1Password account has a security key set up. Can you confirm whether or not your 1Password account has a security key set up? If so, can you temporarily disable it through 1Password.com and see if you're able to sign in to your Android app?
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I have a two vaults: \n1. one for personal use and \n2. one for work use.
\n\n
Both have different master passwords for security.
\n\n
On my Mac using the Chrome extension to get to the Settings, I: \n* Right Click on the 1Password icon in the Chrome extension \n* and selectSettings \n* and scroll down to Accounts & Vaults
\n\n
Result: \n* My personal Vault is there but shows \"Locked\" and the toggle switch is set to OFF \n* My work Vault shows available
\n\n
\n\n
On My Mac using the Safari extension to get to the Settings I: \n* Left Click on the 1Password icon \n* Click on the downward chevron \"⌄\" beside the 1Password icon
\n\n
Result: \n* Both vaults show available
\n\n
On my Mac, the desktop version of 1Password shows both vaults available.
\n\n
I tried deleting the 1Password Chrome extension, signing out of 1Password completely, and then reinstalling the 1Password extension. The problem remained.
\n\n
So far, my work around is to use Safari.
\n\n\n\n
1Password Version: 1Password 7 Version 7.9.2 (70902004) Mac App Store \nExtension Version: 2.2.0 (Chrome) \nOS Version: Not Provided
","body@stringLength":"1739","rawBody":"
I have a two vaults: \n1. one for personal use and \n2. one for work use.
\n\n
Both have different master passwords for security.
\n\n
On my Mac using the Chrome extension to get to the Settings, I: \n* Right Click on the 1Password icon in the Chrome extension \n* and selectSettings \n* and scroll down to Accounts & Vaults
\n\n
Result: \n* My personal Vault is there but shows \"Locked\" and the toggle switch is set to OFF \n* My work Vault shows available
\n\n
\n\n
On My Mac using the Safari extension to get to the Settings I: \n* Left Click on the 1Password icon \n* Click on the downward chevron \"⌄\" beside the 1Password icon
\n\n
Result: \n* Both vaults show available
\n\n
On my Mac, the desktop version of 1Password shows both vaults available.
\n\n
I tried deleting the 1Password Chrome extension, signing out of 1Password completely, and then reinstalling the 1Password extension. The problem remained.
\n\n
So far, my work around is to use Safari.
\n\n\n\n
1Password Version: 1Password 7 Version 7.9.2 (70902004) Mac App Store \nExtension Version: 2.2.0 (Chrome) \nOS Version: Not Provided
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For me the cause and fix was as follows: \n* I previously had everything working through Chrome plugin \n* Installed the OSX 1password Application \n* 1password Chrome plugin didn't work and showed account as locked \nFix \n* Sign into http://www.1password.com \n* Sign Out of the Chrome Plugin and sign back in again.
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I have the same problem.
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Community Manager
