zScaler and 1Password 8


Team Member
This discussion was created from comments split from: zScaler, man in the middle.


  • Hi 1Password team

    Any update on this? I have the same problem with 1Password 8. The zScaler intermediate certificate is trusted by the machine, but 1Password 8 will not sync. The Chrome browser plugin and 1Password 7 all sync fine.


  • jack.plattenjack.platten

    Team Member

    Hi @pistachio:

    Just to confirm, are you currently still using 1Password for Windows 8.4.1? The fix is in our beta and nightly versions, but changing release channels inside 1Password may not work for the same reason that 1Password is unable to sync.

    Please download the beta here and let me know how you get on with it! https://downloads.1password.com/win/1PasswordSetup-latest.BETA.exe

    I've also split this conversation off into a separate thread.


  • Hi @jack.platten

    Awesome! I have installed the 8.5.0-83 beta and now syncing works through zScaler!

    Many thanks

  • PeterG_1PPeterG_1P

    Team Member

    Hey @pistachio - that's great news! Hooray. And thank you as well for letting us know that sync is now working properly for you, this is another useful data point for us in establishing how effective the fix is for folks with various network setups. We appreciate the feedback! 🙏

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