Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Missing User's Active Keyset
When logging into 1Password's website, I routinely get the error message: "Can't sign in. Error: Missing user's active keyset" I then click on Sign In and it works. It only occurs upon the initial sign-in, which is weird. 1Password Version: Not Provided Extension Version: 8.10.52.25 OS Version: Windows 10 22H2 Browser: Brave
Unable to update 1pw on Win 11 since 1st install: have to do full reinstall every time
I'm not sure what causes this issue. On Windows 10, which I was using up til a few months ago, I never had any issues updating 1PW: I'd launch it and it'd notify me of an update, tell me to restart and then it'd be updated to the new version. Ever since I've been on Win 11 (including from a brand new fresh install with all drivers updated and my BIOS is up to date as of this posting), I have been ALMOST totally unable to update 1PW without doing a full reinstall every time. I'll explain the "almost" qualifier shortly. Here's what happens. I turn on my PC. I click on 1PW. It asks me for my PW, which I enter. I see a notification saying "1Password will update when you restart the app ". I can also go to settings to check for updates, and it'll download the update and then prompt me to restart. This is what the screen looks like as of this posting having gone into settings to check for updates: If I click "restart now" I get "1Password couldn't complete an update. Click here to try again. ". This just results in a loop. It looks like this: To help with troubleshooting, I'll explain the relevant bits about my system. I had 1PW also install the MS Edge browser extension. My user account is admin (this is a home machine with 1 user/person in the house, not a work account/machine). Windows 11 PRO v 23H2 OS Build 22631.3958 Once again, the majority of the time the only way for me to update is to download the full brand new EXE installation package from the site and install it that way. What about the "almost always" qualifier? I'm not sure, but every once in a while it seems like I've been able to figure out a way to update 1PW. But it doesn't seem consistent. This is just a theory, I haven't been able to reproduce it 100%, but it seems I have a higher chance of it working with the normal update process if I DON'T open Edge at all after I boot, then I right click the 1PW icon and launch it as admin. But again, IDK why this doesn't ALWAYS work. Anyway, any thing to look for to help trouble shoot this? Love 1PW, not loving the Win 11 update process. 1Password Version: 8.10.36 Extension Version: 2.26.1 OS Version: Win 11 Pro 23H2 22631.3958 Browser: Edge v127.0.2651.86
Securely store ssl certificates with expiration date
We are looking for a location to securely store certificates for specific domains. We would like to have 1 record containing different types of certificates from the same domain. (csr, crt, pem) password of this certificate. and expiry date with a notification 1 month before the expiry date. I see that the ingredients are in 1Password but the recipe is missing. Is there any way to realize this? You guys would be really unique with this functionality as far as I can see. 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided
1Password can't be started or uninstalled after In-App Update
Dear Community, i updated my 1Password App about a week ago over the app-update. I did this successfuly many times before, but now the App won't start if i click it. The App cannot be uninstalled either and i also cannot just run a new Installer.exe. Everything is just not reacting anymore. The only thing that is working is the 1Password Extension in Chrome. I am running Windows 11 on a Samsung Notebook. Does anyone has an idea how to fix this? Thank you guys. Alex
Dynamic fields in URL
Hello! First of all, thank you for this product — it’s almost perfect for me. I’m currently using KeePassXC while testing the trial version of 1Password. The Linux version works perfectly, but I need to use Windows for work. As an ABAP developer, there’s one feature I’m missing: the ability to execute SAP Logon directly from 1Password. In KeePassXC, I used a URL to run the SAP application, which dynamically inserted the username, password, and other parameters from the entry fields. With just one click, I could open any system without manually entering credentials, saving me a lot of time. I hope I’m correct in thinking that the Windows version of 1Password supports opening URLs with custom schemes. My assumption is that the system would handle these URLs by passing them to the associated handler. This would allow me to create a protocol handler for a scheme like "sapgui://", followed by the system name and credentials. The associated executable could then decode the URL and launch SAP with the necessary parameters. However, 1Password doesn’t currently allow me to insert dynamic parameters into the URL. Would it be possible to add this functionality to the app? Specifically, I’d like the ability to include dynamic parameters or placeholders in the URL — for example, {{ username }}. This would make it much easier to pass credentials directly into applications like SAP Logon. Thank you!
Windows Apps credentials save and autofill
Hi, I have a question, I hope you can help me. I migrated from RoboForm to 1Password, everything is fine, but I think something is missing or I cannot configure it properly. As is my understanding, 1password does not support the autofill for windows apps. Is that correct? And if so, is there any way at least to autosave the passwords entered in the app form? For example, user and password of a Terminal Services client. Thank you very much.
1Password does not start on Windows 11
When I try to open 1Password nothing happens. Log: TRACE 2025-02-04T23:41:41.318+00:00 ThreadId(1) [1P:foundation\op-windows\src\windows\security\cert.rs:204] >verify_trusted_file_certificate TRACE 2025-02-04T23:41:41.333+00:00 ThreadId(1) [1P:foundation\op-windows\src\windows\security\cert.rs:249] >WinVerifyTrust: Verify primary signature TRACE 2025-02-04T23:41:41.570+00:00 ThreadId(1) [1P:foundation\op-windows\src\windows\security\cert.rs:249] <WinVerifyTrust: Verify primary signature (0.236s) TRACE 2025-02-04T23:41:41.571+00:00 ThreadId(1) [1P:foundation\op-windows\src\windows\security\cert.rs:338] >WinVerifyTrust: Close TRACE 2025-02-04T23:41:41.571+00:00 ThreadId(1) [1P:foundation\op-windows\src\windows\security\cert.rs:338] <WinVerifyTrust: Close (0.000s) TRACE 2025-02-04T23:41:41.571+00:00 ThreadId(1) [1P:foundation\op-windows\src\windows\security\cert.rs:204] <verify_trusted_file_certificate (0.238s) DEBUG 2025-02-04T23:41:41.587+00:00 ThreadId(1) [1P:foundation\op-install\src\windows\msix_install.rs:359] Could not get MSIX package info: PackageInfoNotFound DEBUG 2025-02-04T23:41:41.592+00:00 ThreadId(1) [1P:foundation\op-install\src\windows\msix_install.rs:359] Could not get MSIX package info: PackageInfoNotFound ERROR 2025-02-04T23:41:41.596+00:00 ThreadId(1) [1P:op-settings\src\store\json_store.rs:80] Os { code: 2, kind: NotFound, message: "The system cannot find the file specified." } INFO 2025-02-04T23:41:41.597+00:00 ThreadId(1) [1P:op-settings\src\store\json_store.rs:104] Settings file "C:\Users\<redacted-username>\AppData\Local\1Password\settings\settings.json" missing, using defaults. DEBUG 2025-02-04T23:41:41.607+00:00 ThreadId(1) [1P:foundation\op-install\src\windows\msix_install.rs:359] Could not get MSIX package info: PackageInfoNotFound DEBUG 2025-02-04T23:41:41.612+00:00 ThreadId(1) [1P:foundation\op-install\src\windows\msix_install.rs:359] Could not get MSIX package info: PackageInfoNotFound I cannot uninstall and then install 1Password again - probably the same issue is causing this. Windows 11 build: 22631.4751
