App integration broken with chrome on linux

tonkku107
tonkku107
Community Member
in Browsers (Edge, Chrome, Firefox, etc.)

After the update to 1Password for Linux 8.5.0-83 or to chrome M98, the extension is unable to integrate with the app. It is able to start the app into the system tray, but ends up asking for password within the extension itself instead of popping up the app window.

1Password Version: 8.5.0-83
Extension Version: beta 2.2.4 on chrome beta 98.0.4758.48
OS Version: Arch Linux: kernel 5.15.13-arch1-1, KDE 5.23.5

Comments

  • Jack.P_1P
    Jack.P_1P

    Hey @tonkku107:

    Thanks for letting us know, and we'd be happy to take a further look at what could be going on here.

    Follow the steps here to save a console log of 1Password in your browser: Save a console log for 1Password in your browser

    I'd then also like you to create a diagnostics report from 1Password:

    1. Open and unlock 1Password.
    2. Press Ctrl + Comma, then click Advanced.
    3. Click Send Diagnostics.
    4. Click Reveal.

    Send both the diagnostics report and the console log as attachments in an email to support+forum@1password.com.

    In the email, also include:

    • A link to this thread: https://1password.community/discussion/126399/app-integration-broken-with-chrome-on-linux#latest
    • Your username: tonkku107

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • tonkku107
    tonkku107
    Community Member

    Support ID: [#PWM-57587-944]

  • Jack.P_1P
    Jack.P_1P

    Great, thanks @tonkku107!

    We'll take a look at your diagnostics report, and then we'll see what could be going on here. :smile:

    ref: PWM-57587-944

  • PeterG_1P
    PeterG_1P

    Hi @tonkku107, just confirming that we have received your message and will respond to you by email. Thank you for contacting us!

  • Goldgamer
    Goldgamer
    Community Member
    edited February 2022

    Hey guys,

    I have the same problem with the Firefox extension :(
    [#XCV-69536-774]

    Also, after restarting 1Password, it can't use biometric login.
    Maybe it's nice to fix that, either.

  • tonkku107
    tonkku107
    Community Member

    Issue for me was fixed since version 8.5.0-103

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hi @Goldgamer, we found your ticket and sent a reply. Please check for that reply and let's continue the conversation from there.

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hi @tonkku107, that's great to hear! Thanks for letting us know about it.

This discussion has been closed.