I've been locked out of my father's Verizon account 3 times now due to 1Password "forgetting" the hard passwords I generated and told it to "Update." The recovery procedure is a bear since 1) it's a flip-phone in another state, 2) it's being operated by someone unfamiliar with phones, and 3) I have to send and retrieve the texted verification code to access the account, generate a new password, and then have 1Password fail to remember it once again.
I've been assuming 1Password just hasn't yet updated its display with the new password when, in fact, it appears that it hasn't recorded the generated one at all. What am I missing here? On latest production software for 1P, browser, OS, etc.
(Also, a Verizon gripe: can't anyone lock out a Verizon account knowing only the customer's phone number by failing the website password check 3 times? I would imagine other carriers operate similarly.)
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