really confused and messed up shortcuts

@0100110 On behalf of Nhat, you are welcome! Let us know if you have any other questions.

Thanks

@0100110, The "Cmd+\" is an equivalent of "Ctrl+\" on Windows, and you can change some 1Password's default shortcuts in 1Password by right-clicking the 1Password icon in Edge's toolbar > Settings > Shortcuts.

But I'm a windows user :) I don't really understand about the Cmd+\ or ⌘+\ for Windows. Is it possible to have this option like in Bitwarden ?

Hello @0100110,

Browsers only let us listen for specific shortcuts. Unfortunately, "Cmd+\" is not the one we can use, and we have to use the desktop app to play the role of listening for the shortcut and letting us know when we need to fill. That said, "Cmd+\" is convenient for the classic extension when we didn't have the inline menu. With the new 1Password, we can simply press the down key and enter to quickly fill for you, which personally, I think makes more sense and we can do that as quickly as pressing "Cmd+\"

Hey mtissington:

One of the advantages of the newer 1Password extension is a more advanced filling brain. As we move forward, we're focusing our efforts on the newer extension. We're always looking to make 1Password easier to use however so I've brought up your feedback here on how we could make this a bit smoother.

@0100110:

Browser extensions are limited in what shortcuts they can set, and using the \ key is not available directly from the browser. To avoid messing with people's muscle memory of ⌘+\ (which may be more than 10 years ingrained for some of our long term users), we rely on the 1Password desktop app to listen for the shortcut, which offers the ability to use any chosen keyboard shortcut.

Jack

I don't understand why I need the desktop app running for the autofill shortcut to work. Is there a way to define the shortcut directly in the browser extension ? or is this something you plan in a future release ?

My point is the same, why having to rely on the desktop app all the time for just a few autofill during the day.

Thanks for the helpful examples. You know, I design UI and these changes are really confusing and not intuitive.

Really curious what the pain point was with the classic version for you to make these confusing changes?
Seems like more pain has been introduced.

Part of the confusion is how the desktop and browser extension shortcuts interact with each other.
And when the Auto Fill options happen.

mtissington

It sounds like you might be used to the way our 1Password classic extension handled autofilling. It did not offer the inline menu in a field, and allowed you to use CMD+\ to autofill your credentials. When you had a single Login saved for a site, it automatically filled your credentials. When you had multiple Logins saved for a site, it opened the extension and allowed you to choose the Login you wished to use.

The new version works a little differently, so I can see how this might be confusing. With this version, if you have a single Login saved for a site, it will behave the exact same way and automatically fill your credentials when you use the CMD+\ shortcut. The main difference comes in when you have multiple Logins saved for a site. Instead of opening the extension pop-up, the new version will present the Logins in the inline menu, where you can then choose which one you want to fill. It will look something like this:

I understand that having the menu appear on every site, can be a bit intrusive. So, the setting we suggest to allow for smooth autofilling with the keyboard shortcut is enable "Offer to save and fill passwords" and disable "Show autofill menu on field focus", like this:

This will allow you to autofill using CMD+\, and always hide the menu unless you have multiple items that require filling. Let me know if this helps.

That does not work. "Show autofill on field focus" is VERY annoying and frequently pops up in wrong places.
This is exactly my point - it's all very confusing and conflicting.
It seems I have to press the Fill in Browser shortcut first and if that does not do anything I then have to try the Open with shortcut in the browser extension. It used to be clean and simple - a single shortcut would either fill (if only one) or show a list if there where multiple possibilities.

This really is a mess and a step backwards!