Frequent new sign-in emails
About once a week, I'm receiving an email saying that there has been a new sign-in on my account when I haven't logged onto the web site version in several weeks. It seems like this started happening when I had to log in via the web site when I was trying to get the browser plug-in to work in Safari and Firefox.
The IP address seems to be correct for my modem, but I haven't logged in anywhere in the recent past. So I don't think these are fraudulent logins (and I do have 2FA enabled).
Any ideas of why this is occurring? It likely isn't a real security concern, but it makes me a bit concerned when I see these frequent emails.
Thanks,
Jeff
1Password Version: 7.9.2
Extension Version: 2.2.2
OS Version: MacOS 12.1
Referrer: forum-search:Frequent new sign-in emails
Comments
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Hi @jjabbytaylor 👋
I'm sorry that you're receiving multiple email notifications regarding a new sign-in on your account. At the moment the emails are being caused by a bug with the new 1Password for Safari extension for iOS. The bug is affecting a small number of users and our developers are investigating. I know how frustrating this issue is and hopefully our developers can find a fix soon. I apologize for the inconvenience.
Since we don't have a fix for the issue at the moment, as a temporarily workaround, you can disable 1Password for Safari to make the email notifications stop. Here are the steps:
- Open the Settings app on your iOS device.
- Scroll down and tap on Safari.
- Tap on Extensions.
- Tap on 1Password.
- Turn off 1Password for Safari.
You can still use iOS Password AutoFill to fill your logins in Safari and other apps: Use 1Password to fill and save in apps on your iPhone and iPad
Thank you for reporting the bug, and please let me know if you have any questions. :)
ref: dev/core/core#10342
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Ok cool thanks for the update.
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You're most welcome! :)
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