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Former Member's avatar
Former Member
3 years ago

iOS Passkey with Github fails to create or login

Hi,

I've made a Github passkey via the Edge browser on Win11 and it works great. Logging in via Edge is seamless.

Now that passkey is saved into my 1P vault I thought I could use that on my iPhone so I went to Safari -> github.com and tried to login. Unlike in Edge where as soon as I go to the login page and 1Password pops up saying "Sign in with a passkey". In Safari on my iPhone I get various different errors. Starting from this page point:

  • Sometimes 1P doesn't pop up to offer to log in. When it does it does not offer the passkey and instead fills in a user/password.
  • After filling in with user/password the website then prompts for a passkey, when you try to use it github says "Authentication failed."
  • If you click the github button saying "Sign in with a passkey" you either get "Authentication failed.", OR you get these iOS popups asking to scan a QR code which makes no sense to me;

Also; I thought maybe 1P passkeys just aren't ready to be shared across devices yet so I logged in the usual way on Safari and tried to make a passkey on the iPhone. I get this error:

1Password Version: 8.10.16
Extension Version: Not Provided
OS Version: iOS 16.6.1
Browser: Safari

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note with attachment corrupts attachment","id":"message:73566","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:73566","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:73566"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:73566"},"body":"

When exporting an item (in this instance a note with a screenshot attachment) using 1pif format, the exported folder contains an attachments sub-folder with the attachment in, however when opening the attachment Finder says the file is damaged. This happens with every one I try. The attachments are all working fine within 1P.

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: Not Provided
\nOS Version: macOS 12

","body@stringLength":"467","rawBody":"

When exporting an item (in this instance a note with a screenshot attachment) using 1pif format, the exported folder contains an attachments sub-folder with the attachment in, however when opening the attachment Finder says the file is damaged. This happens with every one I try. The attachments are all working fine within 1P.

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: Not Provided
\nOS Version: macOS 12

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This happens with every one I try. The attachments are all working fine within 1P. \n\n \n\n 1Password Version: 7.9.2 \nExtension Version: Not Provided 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Exporting note with attachment corrupts attachment","moderationData":{"__ref":"ModerationData:moderation_data:73569"},"body":"

@\"Phil Stone\"

\n\n

Thank you for posting the Support ID. I see that Tommy has responded to you via email and I recommend continuing the conversation there. I'm closing this thread to prevent duplication of effort. :)

\n\n

ref: KED-44599-276

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Thanks - done - ref [#KED-44599-276]

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@\"Phil Stone\"

\n\n

We'll likely need to gather some additional information from you such as a diagnostic report. Could I ask you to send us an email using support@1password.com

\n\n\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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