Exporting note with attachment corrupts attachment

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Phil Stone
Phil Stone
Community Member
edited February 2022 in Mac

When exporting an item (in this instance a note with a screenshot attachment) using 1pif format, the exported folder contains an attachments sub-folder with the attachment in, however when opening the attachment Finder says the file is damaged. This happens with every one I try. The attachments are all working fine within 1P.

1Password Version: 7.9.2
Extension Version: Not Provided
OS Version: macOS 12

Comments

  • ag_tommy
    ag_tommy
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    @Phil Stone

    We'll likely need to gather some additional information from you such as a diagnostic report. Could I ask you to send us an email using support@1password.com

    • A link to this thread: https://1password.community/discussion/126821/exporting-note-with-attachment-corrupts-attachment#latest
    • Your forum username: Phil Stone

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • Phil Stone
    Phil Stone
    Community Member
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    Thanks - done - ref [#KED-44599-276]

  • Dave_1P
    Dave_1P
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    @Phil Stone

    Thank you for posting the Support ID. I see that Tommy has responded to you via email and I recommend continuing the conversation there. I'm closing this thread to prevent duplication of effort. :)

    ref: KED-44599-276

This discussion has been closed.