I can't change my Community email

neonharbor
neonharbor
Community Member
in Lounge

Hi. Whenever I try to change my email address for the 1Password Support Community, I get an error saying that my username can only be letters, numbers, and underscores. Which it is. And I'm not even trying to change that. How can this be fixed? My email address HAS changed, and I need to update the info.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • automusician
    automusician
    Community Member

    I am also seeing this issue -- any fix?

  • Jack.P_1P
    Jack.P_1P
    edited February 2022

    Hey @neonharbor:

    It looks like you've sent us an email about this, so we'll get in touch with you soon to help you get your email sorted out.

    @automusician:

    Please send us an email to support+forum@1password.com, and we'll be able to assist you there!

    Jack

    ref: JRV-25751-815

  • neonharbor
    neonharbor
    Community Member

    Thanks Jack! Look forward to hearing from you.

  • Jack.P_1P
    Jack.P_1P

    Hey folks,

    Looks like we got you both sorted out. Be sure to get in touch if you need anything in the future!

    Jack

This discussion has been closed.