fields don't work

giankat
giankat
Community Member

Good morning,
the fields for changing passwords are not editable. I use the 7 verson on my mac. Can anyone help me, please?
I cannot insert new safes...
thank you!


1Password Version: 7.9.2.
Extension Version: Not Provided
OS Version: macOS 11.6.2

Comments

  • Hello @giankat! 👋

    I'm sorry to hear that you're having trouble editing items when using 1Password 7 for Mac. Do you have a 1Password membership? If you don't then do you have a license for 1Password 7 or for an earlier version of 1Password?

    I look forward to hearing from you. :)

  • giankat
    giankat
    Community Member

    I have a license for the 6 version…
    Thank you for reply

  • Thanks for the info, @giankat. 1Password 7 is not included with 1Password 6. To use 1Password 7 you would need to upgrade to membership. I hope that helps!

    Ben

This discussion has been closed.