Disney+ suggestion wrong

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blaxxz
blaxxz
Community Member
in 1Password in the Browser

Hey,

1Password suggest me only my email Adress instead of the Login in the Popup.

https://www.disneyplus.com/de-de
https://www.disneyplus.com/de-de/login

Can you please take a look on it?

Greetings

1Password Version: Not Provided
Extension Version: 2.2.3 - FF
OS Version: Not Provided

Comments

  • blaxxz
    blaxxz
    Community Member
    Options

    Any News?

  • Jack.P_1P
    Jack.P_1P
    Options

    Hi @blaxxz:

    I'm unable to replicate this as I don't have access to the German regional Disney+ website, but I see we're tracking a similar issue for Disney+ in other languages. What would help investigate further is collecting page details from the specific login page. Navigate to the page with the filling issue:

    1. Right click the 1Password icon in your browser toolbar.
    2. Click Help and choose Collect Page Structure.
    3. 1Password will save a .json file to your "Downloads" folder.
    4. Attach the downloaded .json file to an email addressed to support+x@1password.com

    You'll receive a support ID from BitBot. Post that here, and I'll be able to locate your message.

    Additionally, in the meantime, dragging and dropping your username and password from the 1Password pop-up would be your best bet.

    Jack

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