Windows desktop app not launching
All of a sudden, the desktop app for Windows 10 is not launching.
I launch it at least once a day, but today, it just won't launch. I click on the icon or the actual *.exe file and nothing happens.
What could cause this.
I can launch the extension for Chrome.
1Password Version: Not Provided
Extension Version: 2.2.3
OS Version: Win10Pro 21H1 19043.1466
Comments
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Hi @Peanuts_dog, I'm sorry to learn of this issue! Our team will be happy to sort this out for you.
It sounds preliminarily like either something is blocking 1Password from launching, or there's a potential very fast crash upon launch.
In either case, we'll be happy to assist. This will likely involve discussing specifics of your system, so in order to take things further I'll ask you to send us a quick email at support+windows@1Password.com, and include a link to this discussion so that we know it's you. 👍
We look forward to helping you with this!
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Hello Peter,
I sent an email to the address with a link to this discussion but have not received any response yet.0 -
Hey @Peanuts_dog, we've received your email and sent out a response. Looking forward to helping you there!
ref: GTD-88955-139
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