Autofill not working on licindia.in

masuk1304

URL - https://ebiz.licindia.in/D2CPM/#Login
Issue - Autofill options coming on other browsers but not on Safari

Steps to re-create:
1. Launch URL - https://ebiz.licindia.in/D2CPM/#Login
2. Then try using thew autofill option

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1Password Version: 7.9.2
Extension Version: 7.9.2
OS Version: 12.2.1
Referrer: forum-search:Autofill not working on licindia.in

Joy_1P

Hi @masuk1304, thanks for reaching out. I took a look at your site from Safari, but I am indeed able to fill my test login on it. Could you create a new login for the site manually and see if it can be filled? Here's how to do that: https://support.1password.com/save-login-manually/

If you're still unable to fill your login on the site via 1Password in Safari, please take some screenshots and share them with us. You can share those through a link. You can also email those to us at support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/127162/autofill-not-working-on-licindia-in#latest
• Your forum username: masuk1304

If you email us, you should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

masuk1304

Hi @Joy_1P ,
When saving the site manually then it worked on Safari as well. We are good for the issue now.

Thank you for the help.

Joy_1P

@masuk1304 You're welcome! Glad to hear that things are working now.