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ronandersen's avatar
ronandersen
New Contributor
3 days ago

iPad issue with password changes

Having trouble when I make changes to an existing password at a website. The change does not happen until I lock out and then log back in to 1Password. I’m using iPad Air (m2) iOS 26 1Password version 8.11.14 home. This was happening with older versions of both iOS 18 and 1Password as well. This causes many failures with web sites as the new password isn’t recorded until I exit and login again. I do not have this issue on my PC only the iPad.

this is the first time I have posted a question after 2 years of using 1Password so I may not have provided all the information needed.

thanks for any help 

Ron 

ios

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 days ago

    Hello ronandersen​! 👋

    I'm sorry that you're not seeing changes appear in 1Password for iOS. So that I can better understand the situation, can you tell me the following: 

    1. If you wait about 10 minutes, do the changes eventually appear?
    2. By "log out and log back in" do you mean that you lock and unlock the 1Password for iOS app? Or do you sign out of your 1Password account completely and then sign back in? 
    3. Are you making the changes using 1Password for Safari on your iPad? Or on another device?
    4. When you don't see the changes in 1Password for iOS, do you see the changes when you log in to your 1Password account on 1Password.com (in the browser, not the app)?


    I look forward to hearing from you.

    -Dave