Desktop client can not connect to servers

gruinard
gruinard
Community Member
edited February 2022 in Linux

Hi,

When installing version 8.5.0 (80500121) via the rpm package, I get the following error message when I try to log in to my account. The same message also occurs on an old install when it tries to sync.

Is there a way to downgrade to 8.4.x while waiting for a patch for the 8.5 version? The only tarball I could find on the website was for 'latest', and the repo only lists 8.5.0-1.

ERROR 2022-02-21T19:47:01.266 tokio-runtime-worker(ThreadId(1)) [1P:foundation/op-tls/src/verification/others.rs:83] No CA certificates were valid
ERROR 2022-02-21T19:47:01.266 tokio-runtime-worker(ThreadId(1)) [1P:op-app/src/app/backend/signin.rs:318] error signing in from data layer: UnableToCreateClient(HttpError(/rustc/c8dfcfe046a7680554bf4eb612bad840e7631c4b/library/core/src/result.rs:1897, IoError(IoError(connect error))))
ERROR 2022-02-21T19:47:01.266 tokio-runtime-worker(ThreadId(1)) [1P:/builds/dev/core/core/op-signin/src/lib.rs:435] error signing in from data layer: other error
ERROR 2022-02-21T19:47:01.266 tokio-runtime-worker(ThreadId(1)) [1P:/builds/dev/core/core/op-ui/src/signin/handlers.rs:588] Error signing in: other error

Comments

  • niklash
    niklash
    Community Member

    I get the same message on openSUSE using the Beta and Stable RPM Package. Is there any way to resolve this?

    Cheers.

  • gruinard
    gruinard
    Community Member

    Yeah, the problem seems to be tied to openSUSE (Tumbleweed) for me as well. On Fedora 35, it works without issues.

  • PeterG_1P
    PeterG_1P
    edited February 2022

    Hi folks, just want to let you know that we are actively looking into this.

    We're working on an upcoming release that may address this issue - and if you'd like to try it out, we'd love to know if it works for you. Contact us with a short email at support+linux@1Password.com and we'll talk!

This discussion has been closed.