Desktop client can not connect to servers

gruinard

Hi,

When installing version 8.5.0 (80500121) via the rpm package, I get the following error message when I try to log in to my account. The same message also occurs on an old install when it tries to sync.

Is there a way to downgrade to 8.4.x while waiting for a patch for the 8.5 version? The only tarball I could find on the website was for 'latest', and the repo only lists 8.5.0-1.

ERROR 2022-02-21T19:47:01.266 tokio-runtime-worker(ThreadId(1)) [1P:foundation/op-tls/src/verification/others.rs:83] No CA certificates were valid
ERROR 2022-02-21T19:47:01.266 tokio-runtime-worker(ThreadId(1)) [1P:op-app/src/app/backend/signin.rs:318] error signing in from data layer: UnableToCreateClient(HttpError(/rustc/c8dfcfe046a7680554bf4eb612bad840e7631c4b/library/core/src/result.rs:1897, IoError(IoError(connect error))))
ERROR 2022-02-21T19:47:01.266 tokio-runtime-worker(ThreadId(1)) [1P:/builds/dev/core/core/op-signin/src/lib.rs:435] error signing in from data layer: other error
ERROR 2022-02-21T19:47:01.266 tokio-runtime-worker(ThreadId(1)) [1P:/builds/dev/core/core/op-ui/src/signin/handlers.rs:588] Error signing in: other error

niklash

I get the same message on openSUSE using the Beta and Stable RPM Package. Is there any way to resolve this?

Cheers.

gruinard

Yeah, the problem seems to be tied to openSUSE (Tumbleweed) for me as well. On Fedora 35, it works without issues.

PeterG_1P

Hi folks, just want to let you know that we are actively looking into this.

We're working on an upcoming release that may address this issue - and if you'd like to try it out, we'd love to know if it works for you. Contact us with a short email at support+linux@1Password.com and we'll talk!