Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Migrated to a new iMac from an old iMac that has a very old 1P app that references a long lost act

I need to COMPLETELY remove everything about 1Password on the new Mac so I can install a brand new 1Password app and have it ask for the QR code for setting it up with the new family account info. I've tried trashing and erasing the 1Password app and reinstalling it, but it still remembers the old acct. Where are those hidden files stored in the Library? How can i remove them all so I can start completely over?

1Password Version: 7
Extension Version: Not Provided
OS Version: MacOS 12.12.1

macos

3 Replies

  • Anonymous's avatar
    Anonymous
    4 years ago

    I found a solution under Troubleshooting menu to Reset all 1Password data.

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @millca

    Selecting Help > Troubleshooting > Reset All 1Password Data from the 1Password lock screen will wipe everything and allow you to start fresh. I hope that helps!

    Ben