Website unable to access a stored login (used to work, and no longer does)

rzla
rzla
Community Member
edited February 2022 in iOS

Hi - when I try to use the ADT Pulse app on my iPhone, I get the message "1Password can't verify that adt.com should have access to your ADT Pulse login. Do you want to fill it anyway?". I can go ahead and click AutoFill and log in, but the 1Password app doesn't seem to save the information, so I need to do this every time. How do I fix this? Thanks ...


1Password Version: 7.9.5
Extension Version: Not Provided
OS Version: iOS 15.3.1
Referrer: forum-search:can't verify that adt.com should have access

Comments

  • Hey @rzla:

    Thanks for asking! If you'd like to smooth this out in the future, adding the https://adt.com URL to your Login item for your ADT Pulse account in 1Password would improve your state of play here. Let me know how you get on with that, or if you run into any trouble along the way.

    Jack

  • rzla
    rzla
    Community Member

    Jack - I tried what you suggested, and the message no longer appears. Thanks for your help - much appreciated!

  • You're very welcome @rzla! Please get in touch if you need anything in the future.

    Jack

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