How do I cancel billing through App Store + Upgrade to Family Account?

brandonclark
brandonclark
Community Member
edited February 2022 in Families

What's the best way to handle moving billing from the app store to 1password? I wanted to upgrade to a Family Account but I don't have the option through the app store or while the subscription is in place through there. Any help would be appreciated!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • ag_tommy
    ag_tommy

    @brandonclark

    I'd reach out to us using support@1password.com and let us guide you. You can cancel the subscription though the store, but we'll also need to make a few changes on our end to allow the upgrade.

  • brandonclark
    brandonclark
    Community Member

    Thank you for the reply. Will do!

  • Dave_1P
    Dave_1P

    @brandonclark

    Sounds good. 😊 I see that my colleague has reached out to you over email and I recommend continuing the conversation there. To prevent duplication of effort I'm closing this thread.

    ref: GWZ-41522-357

This discussion has been closed.