Unable to autofill on https://id.desjardins.com/


The extension is unable to autofill for all the various login forms on this insurance Desjardins website. The main website is https://www.desjardinslifeinsurance.com/ then you get redirected to https://id.desjardins.com/ to login.

Browser: Edge 98
Extensionn: 1Password Beta 2.3.0

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided


  • Hello @0100110, I confirm that 1Password does not save and fill on your website. It seems that the site wraps its page in an iFrame, and 1Password can't detect anything behind the iFrame tag. I have already sent it to the development team for further investigation. I am sorry for the inconvenience. Please be patient and stay up to date with the latest version of 1Password. That is the best way to get all the fixes and features.

    In the meantime, you can select the 1Password icon in the browser toolbar, drag and drop the username and password fields to their places.

  • 0100110
    Community Member


  • @0100110, thank you very much for your understanding. Please feel free to give us a shout if you need anything, and have a great week.

This discussion has been closed.