Can't upgrade beta version

landachesnut
landachesnut
Community Member
in Desktop betas (Mac, Windows, and Linux)

Current version is 8.6.0 80600026, on BETA channel.

I can't install 8.6.0-51.BETA. Get the following message:

I have restarted the PC several times and get the same issue

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • PeterG_1P
    PeterG_1P

    Hi @landachesnut! 👋 Sorry to learn you've encountered this obstacle in the update process.

    Our team will be happy to help you with this. In order to do so, we'll need to discuss specifics of your system with you. Can you send a brief email to support+windows@1Password.com, with a link to this discussion? That way we'll know it's you, and with the information you've already provided we'll be able to get you on the path to a resolution.

    Thanks, and we'll look forward to assisting you with this!

This discussion has been closed.