Issue: Passwords in Edge browser extension are not updating

bojkenoven
bojkenoven
Community Member
in 1Password in the Browser

Hi,
I am running the latest 1password install for Windows 10, the latest 1password for Microsoft Edge (Edge version is 99.0.1150.36).

When I update a password in the 1password app, or on the 1password web login, the browser extension does not update to the new password.
I have tried re-installing the extension.

Once thing to note: I am using Microsoft Edge with two profile users, but I'm unsure if that should affect it.

1Password Version: 8.5.0
Extension Version: 2.2.3
OS Version: Windows 10 21H2

Comments

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hey @bojkenoven! When you update a login through the 1Password app, do the changes make it to your account at 1Password.com? If the changes do show there but not in the extension, can you try locking and unlocking the extension to see if that helps? Do you use 1Password with something like Duo?

    Having two different profiles in Edge should not be an issue. However, if your items are still not syncing correctly, please let us know and we can take a closer look.

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