iOS app continually locking

System
System
in iOS
This discussion was created from comments split from: Continually having to login iOS.

Comments

  • lyndadiane
    lyndadiane
    Community Member

    I have same problem, and gets very annoying and time consuming. I have tried the above suggestions, and they are not working.
    Help me too.

  • Dave_1P
    Dave_1P
    edited March 2022

    Hello @lyndadiane! 👋

    I'm sorry to hear that you're having trouble with 1Password on your iOS device. Are you being asked for your account password when you invoke 1Password through AutoFill when filling a username/password in Safari or another app or is this happening when you try to open the main 1Password app?

    Can you also let me know if you've already enabled Touch ID / Face ID for 1Password?

    I look forward to hearing from you. 😊

  • Penguinlay
    Penguinlay
    Community Member

    In my case, it turns out that after the iPhone is restarted, you need to launch the 1Password app at least once for the 1Password pop ups from keyboard to start using the Face ID I set up, instead of unlocking the Face ID unlock functionality after one master password entry without needing to launch the 1Password app.

  • Dave_1P
    Dave_1P

    @Penguinlay

    Thanks for the advice! 😊

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