Forum Discussion

bear67512

Occasional Contributor

4 years ago

What is the UP/CMD/X button is trying to ask me to do when I am using chrome.

I am unsure. Using chrome extension and I see these three buttons. I pressed them but nothing happened.

1Password Version: Not Provided
Extension Version: 7
OS Version: mac chrome

browser extension

1 Reply

1P_Tommy
Moderator
4 years ago
bear67512

This would be the 1Password in the browser shortcut to unlock the extension. If you're continuing to have trouble I would try the following. Quit 1Password 7 completely using our helper in the menu bar.

Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.

Quit your browser.

Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock

Open your browser.

This should get you going.

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What is the UP/CMD/X button is trying to ask me to do when I am using chrome.","moderationData":{"__ref":"ModerationData:moderation_data:112363"},"body":"

bear67512

\n\n

This would be the 1Password in the browser shortcut to unlock the extension. If you're continuing to have trouble I would try the following. Quit 1Password 7 completely using our helper in the menu bar.

\n\n

Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
Quit your browser.
Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
Open your browser.

\n\n

This should get you going.

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