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bear67512's avatar
bear67512
Occasional Contributor
4 years ago

What is the UP/CMD/X button is trying to ask me to do when I am using chrome.

I am unsure. Using chrome extension and I see these three buttons. I pressed them but nothing happened.

1Password Version: Not Provided
Extension Version: 7
OS Version: mac chrome

browser extension

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  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago
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    bear67512

    This would be the 1Password in the browser shortcut to unlock the extension. If you're continuing to have trouble I would try the following. Quit 1Password 7 completely using our helper in the menu bar.

    1. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
    2. Quit your browser.
    3. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
    4. Open your browser.

    This should get you going.

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I am unsure. Using chrome extension and I see these three buttons. I pressed them but nothing happened.

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\n\n

1Password Version: Not Provided
\nExtension Version: 7
\nOS Version: mac chrome

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I am unsure. Using chrome extension and I see these three buttons. I pressed them but nothing happened.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: 7
\nOS Version: mac chrome

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What is the UP/CMD/X button is trying to ask me to do when I am using chrome.","moderationData":{"__ref":"ModerationData:moderation_data:112363"},"body":"

bear67512

\n\n

This would be the 1Password in the browser shortcut to unlock the extension. If you're continuing to have trouble I would try the following. Quit 1Password 7 completely using our helper in the menu bar.

\n\n
    \n
  1. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
    2. \n
  2. Quit your browser.
    3. \n
  3. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
    4. \n
  4. Open your browser.
    5. \n
\n\n

This should get you going.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-03-09T05:50:33.000-08:00","lastPublishTime":"2022-03-09T05:50:33.000-08:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:112362/message:112363","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"789","rawBody":"

\n\n

This would be the 1Password in the browser shortcut to unlock the extension. If you're continuing to have trouble I would try the following. Quit 1Password 7 completely using our helper in the menu bar.

\n\n
    \n
  1. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
    2. \n
  2. Quit your browser.
    3. \n
  3. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
    4. \n
  4. Open your browser.
    5. \n
\n\n

This should get you going.

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:112363_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1744297983439":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1744297983439","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1744297983439":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1744297983439","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1744297983439":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1744297983439","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1744297983439":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1744297983439","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1744297983439":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1744297983439","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1744297983439":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1744297983439","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1744297983439":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1744297983439","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1744297983439":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1744297983439","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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