The export feature is not working since your latest version update.

klapointe18
klapointe18
Community Member
in Windows

I was able to export data on 3/7/22. On 3/8/22, after your latest version upgrade, the Export feature is grayed out and not working. Please advise.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:Export

Comments

  • DenalB
    DenalB
    Community Member

    Hi @klapointe18 !

    What version are you using? I'm using beta build 8.6.0-68 on Windows 11.

    After clicking the 3 dots, I'm able to select "Export" and the account.

    Here I'm able to export my data.

  • klapointe18
    klapointe18
    Community Member

    I'm on Windows 8.5; 80500121, on PRODUCTION channel. I'm a new user and just installed on 3/07 and the export was working for me on that day.

  • DenalB
    DenalB
    Community Member

    Ok. Maybe this is something that is improved in the latest beta build.

    But there is only one production build released on February 7, 2022. So, if you are still on this release, there shouldn't be a change here. 🤔

  • klapointe18
    klapointe18
    Community Member

    It's working now! Not sure what I did differently but I'll take it. Thanks for your help.

  • PeterG_1P
    PeterG_1P

    Hi @klapointe18 - it's good to know that this is now working for you. Do let us know if you notice any further issues or discrepancies - we'll be happy to investigate. 👍

This discussion has been closed.