Report: 1Password Safari Extension (Latest Version) Doesn't Properly Fill Username on TaxAct.com

Options
nimvio
nimvio
Community Member
edited March 2022 in Browsers (Edge, Chrome, Firefox, etc.)

On the website https://taxact.com, the 1Password extension doesn't seem to work right. It correctly fills the password, but the username field gets "erased".

Thanks

1Password Version: 8.x.x (Early Release)
Extension Version: 2.x.x (latest)
OS Version: macOS 12.2.x

Comments

  • Joy_1P
    Joy_1P
    1Password Alumni
    Options

    Hey @nimvio! I'm able to fill a test login on that site without any issues. I'm curious as to why we're having different experiences. Can you let me know what browser you're using and what version of the extension you have?

  • kevinashworth
    kevinashworth
    Community Member
    Options

    I'm seeing the same problem on TaxAct.com

    macOS

    Safari Version 15.3 (17612.4.9.1.8)

    1Password 7
    Version 7.9.3 (70903003)
    1Password Store

  • ag_chantelle
    ag_chantelle
    Options

    @nimvio & @kevinashworth

    You're right, we've been able to reproduce this issue on taxact.com from Safari. Interestingly enough, it works with 1Password in Chrome. Nonetheless, I've gone ahead and filed the issue with our development team, hopefully we can get this fixed in a future release.

    In the meantime, to autofill your credentials in Safari I'd recommend using the drag and drop feature to autofill the username and password. I realize this is not ideal, but should achieve what you're after.

    ref: dev/core/core#3795

This discussion has been closed.