80600068 BETA - Windows hello now working on my desktop

DrRZ
DrRZ
Community Member
in Desktop betas (Mac, Windows, and Linux)

With the current version I have (80600068 BETA) windows hello seems to work fine on my laptop, including after reboot, using the new TPM feature.

However, on my desktop, windows hello doesn't work at all. There's a smiley icon on the button to the right of the password entry box, but when I click on it it says "That didn't work. Check your password and try again." So I have to type the password each time I open 1password. Windows hello is still working fine for logging into Windows and it used to work fine for 1password. I'm not sure at which version it stopped working. My desktop does not have a TPM, so perhaps this is a bug related to the new TPM implemenation?

1Password Version: 80600068
Extension Version: Not Provided
OS Version: Windwos 10

Comments

  • PeterG_1P
    PeterG_1P

    Hello @DrRZ, this an interesting one. Thank you for reporting it (and I'm sorry you've encountered the issue in the first place).

    If you'd like us to look into this further, we'd be happy to. You can send a short email to support+windows@1Password.com (please include a link to this discussion, so we have the full context), and we'll get started on investigating the details. We want to make sure everything's working properly for you! 👋

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