Help with autocompleting bank (Cater Allen) login form

fnet
fnet
Community Member
in 1Password in the Browser

Hi,

I am having problems configuring 1Password to properly autocomplete the login form for my bank. I have some relevant screenshots etc. but I can't attach images here so I've added some links instead.

The login form is 6 boxes in a row for the personal access code, these are type password and have id=userPac1, id=userPac2 .. up to id=userPac6. There's a password field below which has id=userPin.

I've added fields to the configuration for userPac1..6 and everything autocompletes correctly apart from userPac1, which ends up being populated with my username instead.

Config: https://paste.ec/paste/HFHh0CTx#nS-EwTuxSwcimm2FGmbL/VuJVLH1FK+cIPLhbJkedIs
Login form: https://paste.ec/paste/PThNCIuG#VQUWfWwpmuTdBqj7Y74yiaWVU7vNac+QudZoeUHKlVj
HTML: https://paste.ec/paste/IWLF+V27#ZiUnW71Ko1t+bxfscp8yRFpYbkf0KmXklAXox10Lguo

Thanks for any help!

1Password Version: Not Provided
Extension Version: 2.3.0
OS Version: Not Provided

Comments

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hey @fnet! I was able to replicate the issue as you described on that site, and it doesn't look like there's a good workaround to get userPac1 to fill correctly. I have reported this to our developers.

    For now, I'd recommend opening your login item from the 1Password extension popup and then copying/pasting (or clicking/dragging) the userPac1 value to that field. I know that this is not ideal, and I'm sorry for the inconvenience. Hopefully, we can implement a fix for this issue in the future.

    We appreciate your patience! Please let us know if you have any other questions.

    ref: dev/core/core#13730

This discussion has been closed.