A problem on unlock with windows hello on 1password
Hello.
I'm using 1password 8.6 production version with use windows hello with TPM enabled. It is very convenient as I don't need to type master password every time I restart my computer.
However, sometimes I'm being asked to type my master password after I type my windows hello pin, which I don't know the reason and don't exactly know how to reproduce.
Looking threw the logs I found this message, this might be the cause of the problem.
ERROR 2022-03-16T12:12:39.113 tokio-runtime-worker(ThreadId(8)) [1P:foundation\op-enclave\src\windows\tpm_hardware.rs:153] unlock key was different, the system state may have changed: UnprotectingSecret(Unavailable)
ERROR 2022-03-16T12:12:39.119 tokio-runtime-worker(ThreadId(8)) [1P:op-app\src\app\backend\unlock.rs:234] EnclaveFailed(UnprotectingSecret(Unavailable))
INFO 2022-03-16T12:12:39.382 op_executor:invocation_loop(ThreadId(14)) [1P:op-app\src\app\backend\unlock.rs:225] System unlock was attempted but we cannot use it.
Are there any conditions that might cause this problem? the windows hello pin was valid and 2 weeks were not past.
Any help would be greatly appreciated.
Thank you.
1Password Version: 8.6 production
Extension Version: Not Provided
OS Version: windows 10